CLINIC RECEPTIONIST, OUTPATIENT CLINIC SERVICES at KPJ Healthcare - Kuala Lumpur

The Clinic Receptionist is responsible for managing patient interactions and ensuring smooth clinic operations. This role plays a crucial part in maintaining patient confidentiality and facilitating effective communication between patients and healthcare providers.

As a Clinic Receptionist, you will engage with patients daily, ensuring they feel welcomed and informed throughout their visit. You will handle various administrative tasks that support the clinic's operations and contribute to a positive patient experience.

Key Responsibilities:

• Greet patients upon arrival
• Ensure accurate patient registration
• Maintain patient confidentiality
• Manage case notes and documentation
• Assist in clinic operations and cleanliness
• Validate insurance and guarantee letters
• Participate in departmental meetings
• Follow safety protocols and hospital policies