Collections Manager – Tmf Regional Delivery Centre Sdn. Bhd.

The Collections Manager leads a team focused on enhancing collection efficiency and reducing overdue accounts. This role involves collaborating with internal teams and maintaining client relationships to ensure timely payments.

The Collections Manager leads and manages the collections team to ensure efficient execution of collection activities. This role involves monitoring and improving key collections KPIs such as Days Sales Outstanding (DSO), aging of receivables, and collection effectiveness. The manager develops and implements strategies to reduce overdue accounts and bad debt, collaborates with internal teams like finance, sales, and legal to resolve payment disputes, and maintains strong relationships with clients to facilitate timely payments and address concerns. Additionally, the role ensures compliance with internal controls, accounting standards, and audit requirements and supports automation and process improvements within the collections function.