Role Summary
The HR Operation Supervisor is responsible for overseeing the daily operations and service delivery of the HR Service Delivery Center. This role involves managing HR administrative tasks and leading digital transformation initiatives to ensure operational efficiency.
Job Description
As an HR Operation Supervisor at TMF Group, you will engage in daily management of HR operations in a dynamic work environment. You will supervise team members and act as a subject matter expert to enhance service delivery and process improvement.
Key Responsibilities:
- Oversee daily HR operations and service delivery.
- Manage the transition of HR administrative tasks.
- Act as a subject matter expert for HR lifecycle processes.
- Supervise team members to ensure operational efficiency.
- Lead digital transformation initiatives within the HR department.
- Manage performance reporting and analytics.
- Serve as the first point of escalation for incidents and issues.
Job Requirements
Minimum 4-5 years of relevant HR operations or supervisory experience.
At least 7 years of overall professional experience.
Proficiency in MS Office, specifically Excel and Presentation tools.
Excellent communication skills in both written and verbal English.
Proven ability to work under pressure and meet tight deadlines.
Strong leadership and coaching skills.
Quick Info
Company
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Location
Kuala Lumpur
Salary
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Incentive / Bonus
Performance-based incentives and professional development programs
Skills Required
6 skills
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Required Skills
HR Operations
Leadership
Digital Transformation
Performance Reporting
Communication
Team Management
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