Role Summary
Lead the HR Service Delivery Center operations in Kuala Lumpur, overseeing team performance and the transition of HR administrative tasks. This role requires a subject matter expert in HR lifecycle processes to drive efficiency and digital transformation.
Job Description
As an HR Operation Supervisor at TMF Group, you will oversee the daily operations and service delivery of the HR Service Delivery Center in Kuala Lumpur. Your role involves managing the transition of HR administrative tasks, acting as a subject matter expert for HR lifecycle processes, and supervising team members to ensure operational efficiency. You will lead digital transformation initiatives, manage performance reporting, and serve as the first point of escalation for incidents, ensuring high service levels and continuous process improvement.
Job Requirements
Minimum 4-5 years of relevant HR operations or supervisory experience.
At least 7 years of overall professional experience.
Proficiency in MS Office, specifically Excel and Presentation tools.
Excellent communication skills in both written and verbal English.
Proven ability to work under pressure and meet tight deadlines.
Strong leadership, coaching, and workload distribution skills.
Capability to deliver effective presentations to leadership teams.
Experience with digital transformation initiatives and reporting.
Quick Info
Company
—
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
9 skills
Click to submit your application
Required Skills
HR Operations
Team Supervision
HR Service Delivery
Process Improvement
MS Excel
Presentation Skills
Digital Transformation
Performance Reporting
Stakeholder Management
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances