Consumer Care (Inbound) – Intelek Staffing Services Sdn. Bhd.
Role Summary
The role involves managing inbound customer inquiries, ensuring satisfaction through effective communication and problem-solving. Candidates should possess strong interpersonal skills and the ability to work collaboratively in a dynamic environment.
Job Description
As a Consumer Care representative, you will handle inbound inquiries, providing exceptional service to customers. Your responsibilities include addressing customer concerns, processing orders, and ensuring customer satisfaction. You will collaborate with team members to resolve issues efficiently and maintain accurate records of interactions.
Job Requirements
Minimum SPM or equivalent qualification
Strong communication skills in English and Malay
Customer service experience is an advantage
Ability to work in a fast-paced environment
Proficient in using computer systems and software
Team player with a positive attitude
Willingness to work flexible hours
Quick Info
Company
Intelek Staffing Services Sdn. Bhd.
Location
Selangor
Salary
Undisclosed
Skills Required
6 skills
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Required Skills
Customer Service
Communication
Problem-Solving
Teamwork
Computer Proficiency
Adaptability
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