CRM Technical Lead at Accenture Malaysia - Kuala Lumpur
Role Summary
The CRM Technical Lead is responsible for overseeing the implementation and support of CRM solutions. This role requires collaboration with delivery teams to ensure effective planning, analysis, design, and testing of CRM systems.
Job Description
As a CRM Technical Lead, you will engage in day-to-day activities that involve working closely with delivery teams to address CRM-related challenges and provide solutions. You will be part of a dynamic environment that requires both technical expertise and problem-solving skills.
Key Responsibilities:
- Assist delivery teams with CRM solution planning and analysis.
- Design and implement CRM solutions tailored to customer needs.
- Support teams in building and testing CRM systems.
- Research and resolve non-standard customer issues effectively.
- Ensure project quality through critical metric identification.
- Identify process gaps and collaborate on improvement plans.
- Provide ongoing support for CRM issues and customer concerns.
Job Requirements
Familiarity with Dynamics CRM system.
Technical knowledge in CRM solution design and implementation.
Experience in supporting conceptual architecture and technical solution design.
Strong analytical and problem-solving skills.
Willingness to travel as needed.
Quick Info
Company
Accenture Malaysia
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
Click to submit your application
Required Skills
Dynamics CRM
Technical Solution Design
Problem Solving
Project Management
Quality Assurance
Cross-Functional Collaboration
Customer Support
CRM Technical Lead Salary at Accenture Malaysia
Accenture Malaysia has not disclosed the salary for this role. CRM Technical Lead positions in Kuala Lumpur typically pay RM3,000–RM3,000 per month, based on the 257 comparable vacancies currently listed on SuperJobs.
How to Apply for This CRM Technical Lead Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Accenture Malaysia asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-26, so apply early.
CRM Technical Lead - Frequently Asked Questions
What is the salary for a CRM Technical Lead at Accenture Malaysia in Kuala Lumpur?
Accenture Malaysia has not disclosed the salary for this role. CRM Technical Lead positions in Kuala Lumpur typically pay RM3,000–RM3,000 per month, based on the 257 comparable vacancies currently listed on SuperJobs.
Where is this CRM Technical Lead job located?
This CRM Technical Lead position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this CRM Technical Lead role?
Accenture Malaysia is looking for Familiarity with Dynamics CRM system.; Technical knowledge in CRM solution design and implementation.; Experience in supporting conceptual architecture and technical solution design..
How do I apply for this CRM Technical Lead job at Accenture Malaysia?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-26.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
Similar Roles
Browse every open vacancy for these job titles across Malaysia.
CRM Technical Lead jobs in Kuala Lumpur
Browse the wider market this role sits in — by sector, by state, and both together.
Guides for this career
Salary benchmarks, application advice and employment rights for this field.