Role Summary
Manage past-due accounts and negotiate repayments with customers to ensure financial compliance and recovery. This role involves both office-based communication and field site visits to reach uncontactable clients.
Job Description
As a Cuckoo Collection Advisor, you will be responsible for managing past-due accounts by contacting customers with arrears of five months or more to ensure repayment. You will negotiate payment terms while strictly adhering to company credit policies and information security guidelines. The role involves updating customer contact details in the system and conducting site visits for uncontactable clients to maximize collection efforts and maintain financial stability.
Job Requirements
Possession of a personal laptop or PC for work purposes.
Must have own transport (car) and a valid driving license.
High willingness to travel (approximately 75%) for site visits.
Ability to negotiate effectively with customers regarding overdue payments.
Strong adherence to credit policies, procedures, and information security.
Capable of working in a hybrid setting, including field visits and office work.
Quick Info
Company
—
Location
Perak
Salary
MYR 1000 - 4933
Skills Required
7 skills
Click to submit your application
Required Skills
Debt Collection
Negotiation
Communication
Credit Policy Adherence
Customer Service
Record Maintenance
Field Visits
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances