Customer Assistant at KSL City Mall – Watsons Personal Care Stores Sdn Bhd

The Customer Assistant is responsible for delivering exceptional customer service while promoting Watsons' diverse range of personal care products. This role involves engaging with customers to understand their needs and ensuring a pleasant shopping experience, which is vital for fostering customer loyalty and driving sales.

As a Customer Assistant at KSL City Mall, you will engage with customers daily, providing tailored recommendations and maintaining a professional demeanor. You will handle inquiries efficiently and assist in maintaining store presentation, contributing to a positive shopping environment.

Key Responsibilities:

• Deliver exceptional customer service to enhance the shopping experience.
• Engage with customers to understand their needs and preferences.
• Provide tailored recommendations for personal care products.
• Maintain store presentation and ensure cleanliness.
• Handle customer inquiries and resolve issues promptly.
• Promote Watsons' products and special offers effectively.
• Collaborate with team members to achieve sales targets.