
The Customer Relations Specialist will manage client inquiries and ensure satisfaction while maintaining strong relationships and assisting in service strategy development.
As a Customer Relations Specialist at Axellent Prints Sdn Bhd, you will be responsible for managing client inquiries, resolving issues, and ensuring customer satisfaction. You will maintain strong relationships with clients, provide product information, and assist in the development of customer service strategies to enhance the overall client experience.
Bachelor's degree in Business Administration or related field.
Proven experience in customer service or relations.
Excellent communication and interpersonal skills.
Ability to handle customer complaints with professionalism.
Strong problem-solving skills and attention to detail.
Proficiency in Microsoft Office Suite.
Ability to work independently and as part of a team.
Company
Axellent Prints Sdn Bhd
Location
Perak
Salary
MYR 1700 - 2000
Skills Required
7 skills
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Customer Service
Communication
Problem-Solving
Relationship Management
Microsoft Office
Attention To Detail
Teamwork