Customer Relations Specialist – Axellent Prints Sdn Bhd
Role Summary
The Customer Relations Specialist is responsible for managing client inquiries and ensuring customer satisfaction. This role involves maintaining strong relationships with clients and developing customer service strategies to enhance the overall client experience.
Job Description
As a Customer Relations Specialist at Axellent Prints Sdn Bhd, you will engage with clients daily, addressing their inquiries and resolving issues in a dynamic work environment. You will play a crucial role in fostering customer loyalty and satisfaction.
Key Responsibilities:
- Manage client inquiries and provide timely responses.
- Resolve customer issues effectively and professionally.
- Maintain strong relationships with clients to enhance satisfaction.
- Provide product information and support to clients.
- Assist in developing customer service strategies.
- Collaborate with team members to improve service delivery.
- Monitor customer feedback and implement improvements.
Job Requirements
Bachelor's degree in Business Administration or related field.
Proven experience in customer service or relations.
Excellent communication and interpersonal skills.
Strong problem-solving skills and attention to detail.
Proficiency in Microsoft Office Suite.
Quick Info
Company
Axellent Prints Sdn Bhd
Location
Perak
Salary
MYR 1700 - 2000
Skills Required
6 skills
Click to submit your application
Required Skills
Customer Service
Communication
Problem-Solving
Interpersonal Skills
Attention To Detail
Microsoft Office Suite
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