Customer Service Executive – Arvion Services Sdn Bhd
Role Summary
The Customer Service Executive will provide first-level support for electronic products, addressing customer inquiries and troubleshooting issues through various communication channels, ensuring a high level of customer satisfaction.
Job Description
As a Customer Service Executive at Arvion Services Sdn Bhd, you will be the first point of contact for customers seeking assistance with electronic products. Your primary responsibility will be to provide exceptional support through various channels including phone, email, and fax. You will address inquiries, troubleshoot issues, and ensure customer satisfaction by effectively communicating solutions. This role requires a proactive approach to problem-solving and a commitment to delivering high-quality service to both corporate and consumer clients.
Job Requirements
Must possess SPM or equivalent qualification
Strong communication skills in English and Malay
Ability to handle customer inquiries professionally
Proficient in using computers and customer service software
Good problem-solving skills and attention to detail
Ability to work in a fast-paced environment
Team player with a positive attitude
Quick Info
Company
Arvion Services Sdn Bhd
Location
Selangor
Salary
MYR 3000 - 3200
Skills Required
6 skills
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Required Skills
Customer Support
Communication
Problem-Solving
Attention To Detail
Teamwork
Computer Proficiency
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