
The Service Advisor role requires fluent Cantonese, Mandarin, and English speakers to handle customer inquiries via phone, chat, and email, ensuring effective communication and resolution of issues for a positive customer experience.
As a Service Advisor, you will be the first point of contact for our customers, addressing their inquiries through various channels including phone, chat, and email. Your role is vital in ensuring customer satisfaction by providing accurate information and resolving issues promptly. You will need to demonstrate strong communication skills, particularly in Cantonese and Mandarin, to effectively assist our diverse clientele. Your ability to multitask and maintain a positive attitude will contribute to a seamless customer experience, making you an integral part of our team in Ipoh, Perak.
Fluent in Cantonese, Mandarin, and English
Excellent communication skills
Strong problem-solving abilities
Ability to handle customer inquiries effectively
Proficient in using communication tools
Experience in customer service is a plus
Ability to work in a fast-paced environment
Company
Arvion Services Sdn Bhd
Location
Perak
Salary
MYR 4500 - 5000
Skills Required
6 skills
Click to submit your application
Customer Service
Communication
Problem-Solving
Multitasking
Bilingual
Time Management