Customer Service & Operation Admin – D SWIM ACADEMY SDN. BHD.
Role Summary
The Customer Service & Operation Admin is responsible for managing the daily operations of the Centre. This role involves engaging with customers and ensuring a smooth operational flow to enhance their experience.
Job Description
Join our dynamic team at D SWIM ACADEMY SDN. BHD. as an Operations & Administrative Assistant. In this full-time role, you will handle the day-to-day operations of the Centre, including reception, ticket sales, scheduling, and facility checks.
Key Responsibilities:
- Manage reception and greet customers warmly.
- Process student registrations and payments efficiently.
- Schedule classes and maintain the timetable.
- Conduct regular facility checks to ensure cleanliness and safety.
- Respond promptly to customer inquiries across all channels.
- Collaborate with cross-functional teams to prepare reports.
- Build sustainable relationships with customers to enhance their experience.
Job Requirements
Previous experience as an administrative assistant or in a similar operations-focused role.
Excellent organisational and time management skills.
Strong verbal and written communication skills in major languages.
Proficient in Microsoft Office suite.
A proactive and adaptable mindset.
Able to work on weekends.
Quick Info
Company
D SWIM ACADEMY SDN. BHD.
Location
Johor
Salary
MYR 2600 - 2800
Skills Required
6 skills
Click to submit your application
Required Skills
Customer Service
Operations Management
Communication
Time Management
Microsoft Office
Problem Solving
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances