Customer Service Representative at SB Advisory Services - Selangor
Role Summary
The Customer Service Representative is responsible for engaging with customers over the phone. This role plays a crucial part in ensuring customer satisfaction by providing clear explanations of the services offered by the company.
Job Description
As a Customer Service Representative, you will be responsible for contacting customers via phone. Your main task will be to follow up with customers and provide clear explanations regarding the services offered by the company.
Key Responsibilities:
- Contact customers to follow up on inquiries.
- Provide clear and detailed information about services.
- Ensure customers understand the benefits and features of our services.
- Address any questions or concerns from customers.
- Maintain a positive and friendly attitude during interactions.
- Listen carefully to customer needs and feedback.
- Collaborate with team members to enhance service delivery.
Job Requirements
Minimum qualification of SPM or equivalent.
Good communication skills in Malay.
Ability to work both in a team and independently.
Experience in customer service is an advantage.
Positive and friendly demeanor.
Ability to listen and understand customer needs.
Time management and organizational skills.
Quick Info
Company
SB Advisory Services
Location
Selangor
Salary
MYR 2500 - 3000
Skills Required
6 skills
Click to submit your application
Required Skills
Communication
Customer Engagement
Problem Solving
Active Listening
Team Collaboration
Time Management
Customer Service Representative Salary at SB Advisory Services
SB Advisory Services lists this Customer Service Representative role at RM2,500–RM3,000 per month.
How to Apply for This Customer Service Representative Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions SB Advisory Services asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-20, so apply early.
Customer Service Representative - Frequently Asked Questions
What is the salary for a Customer Service Representative at SB Advisory Services in Selangor?
SB Advisory Services lists this Customer Service Representative role at RM2,500–RM3,000 per month.
Where is this Customer Service Representative job located?
This Customer Service Representative position is based in Selangor, Malaysia. This role is fully on-site.
What qualifications do I need for this Customer Service Representative role?
SB Advisory Services is looking for Minimum qualification of SPM or equivalent.; Good communication skills in Malay.; Ability to work both in a team and independently..
How do I apply for this Customer Service Representative job at SB Advisory Services?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-20.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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