Menghubungi bakal pelanggan melalui panggilan telefon dan platform mesej. Menerangkan produk dan perkhidmatan syarikat secara profesional. Membuat susulan terhadap pertanyaan dan temujanji pelanggan. Mengekalkan hubungan baik dengan pelanggan. Mengemaskini maklumat pelanggan dengan tepat. Mencapai sasaran individu dan pasukan yang ditetapkan. – SB Advisory Services

The Customer Service Representative is responsible for contacting potential customers through phone calls and messaging platforms. This role involves explaining the company's products and services professionally while maintaining strong relationships with existing customers.

As a Customer Service Representative, you will engage with potential customers daily through phone calls and messaging platforms. Your primary responsibilities will include professionally explaining the company's products and services, following up on inquiries and customer appointments, and ensuring accurate updates of customer information.

Key Responsibilities:

• Contact potential customers through phone calls and messaging platforms.
• Explain the company's products and services in a professional manner.
• Follow up on customer inquiries and appointments.
• Maintain good relationships with existing customers.
• Update customer information accurately.
• Achieve individual and team targets set by the company.
• Demonstrate a proactive and results-oriented attitude.