Customer Service Representative – The Fame Events Sdn Bhd
Role Summary
The Customer Service Representative will manage client inquiries, resolve issues, and ensure satisfaction through effective communication and problem-solving skills, contributing to the success of The Fame Events Sdn Bhd.
Job Description
As a Customer Service Representative at The Fame Events Sdn Bhd, you will be the first point of contact for our clients, ensuring their inquiries are addressed promptly and effectively. Your role will involve managing customer interactions, resolving issues, and providing information about our services. You will also assist in maintaining customer satisfaction by following up on inquiries and ensuring a seamless communication flow. This position requires a proactive approach to problem-solving and a commitment to delivering exceptional service, contributing to the overall success of our events.
Job Requirements
Proven experience in customer service or a related field
Excellent communication and interpersonal skills
Strong problem-solving abilities
Ability to work in a fast-paced environment
Proficiency in Microsoft Office Suite
Knowledge of CRM systems is a plus
Ability to handle difficult situations with professionalism
Strong attention to detail
Quick Info
Company
The Fame Events Sdn Bhd
Location
Wp Kuala Lumpur
Salary
MYR 4500 - 5500
Skills Required
8 skills
Click to submit your application
Required Skills
Customer Service
Communication
Problem-Solving
Microsoft Office
CRM Systems
Attention To Detail
Interpersonal Skills
Fast-Paced Environment
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