Customer Service Team Leader - Japanese Speaker at Accenture Malaysia
Role Summary
The Customer Service Team Leader will manage a team of representatives, ensuring high-quality customer service and satisfaction. This role requires strong leadership and communication skills, along with proficiency in Japanese.
Job Description
Accenture Malaysia is seeking a Customer Service Team Leader who is proficient in Japanese to oversee our customer service operations. In this role, you will be responsible for managing a team of customer service representatives, ensuring that they deliver exceptional service to our clients. You will also be tasked with developing strategies to improve customer satisfaction and operational efficiency.
As a leader, you will provide training and support to your team, fostering a positive work environment that encourages growth and development. You will collaborate with other departments to address customer needs and implement solutions that enhance the overall customer experience.
Job Requirements
Proficiency in Japanese and English
Experience in customer service or team leadership
Strong communication and interpersonal skills
Ability to analyze data and make informed decisions
Excellent problem-solving abilities
Familiarity with customer service software and tools
Customer Service Team Leader - Japanese Speaker - Frequently Asked Questions
What is the salary for a Customer Service Team Leader - Japanese Speaker at Accenture Malaysia?
Accenture Malaysia has not disclosed the salary for this role. Customer Service Team Leader - Japanese Speaker positions typically pay RM3,000–RM3,000 per month, based on the 264 comparable vacancies currently listed on SuperJobs.
Where is this Customer Service Team Leader - Japanese Speaker job located?
This Customer Service Team Leader - Japanese Speaker position is based in Malaysia. This role is fully on-site.
What qualifications do I need for this Customer Service Team Leader - Japanese Speaker role?
Accenture Malaysia is looking for Proficiency in Japanese and English; Experience in customer service or team leadership; Strong communication and interpersonal skills.
How do I apply for this Customer Service Team Leader - Japanese Speaker job at Accenture Malaysia?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-29.
Quick Info
Company
Accenture Malaysia
Location
Not specified
Salary
Undisclosed
Skills Required
6 skills
Click to submit your application
Required Skills
Customer Service Team Leader - Japanese Speaker Salary at Accenture Malaysia
Accenture Malaysia has not disclosed the salary for this role. Customer Service Team Leader - Japanese Speaker positions typically pay RM3,000–RM3,000 per month, based on the 264 comparable vacancies currently listed on SuperJobs.
How to Apply for This Customer Service Team Leader - Japanese Speaker Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Accenture Malaysia asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-29, so apply early.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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