Customer Services ( Malaysian CHINESE ONLY ) at Wow People - Selangor
Role Summary
The Customer Services role is responsible for managing customer inquiries across multiple communication channels. This position plays a crucial role in enhancing customer satisfaction and fostering positive relationships through effective service delivery.
Job Description
In this role, you will engage with customers daily via WhatsApp, calls, emails, and Livechat, ensuring their inquiries are addressed promptly and effectively. You will maintain a thorough understanding of our products and policies to provide accurate information and support.
Key Responsibilities:
- Handle customer inquiries through various channels.
- Provide comprehensive service and support to customers.
- Maintain knowledge of products and company policies.
- Ensure timely delivery of information and services.
- Build and maintain positive relationships with customers.
- Collect feedback to improve service processes.
- Keep detailed records of customer interactions.
Job Requirements
Fluent in English and Bahasa Malaysia; Mandarin is an advantage.
Possess at least a Diploma in any field; customer service experience preferred.
Fresh graduates are encouraged to apply.
Strong communication and multitasking skills.
Proficient in Excel.
Quick Info
Company
Wow People
Location
Selangor
Salary
Undisclosed
Skills Required
6 skills
Click to submit your application
Required Skills
Customer Service
Communication
Multitasking
Problem Solving
Excel
Relationship Building
Customer Services ( Malaysian CHINESE ONLY ) Salary at Wow People
Wow People has not disclosed the salary for this role. Customer Services ( Malaysian CHINESE ONLY ) positions in Selangor typically pay RM1,000–RM6,000 per month, based on the 48 comparable vacancies currently listed on SuperJobs.
How to Apply for This Customer Services ( Malaysian CHINESE ONLY ) Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Wow People asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-19, so apply early.
Customer Services ( Malaysian CHINESE ONLY ) - Frequently Asked Questions
What is the salary for a Customer Services ( Malaysian CHINESE ONLY ) at Wow People in Selangor?
Wow People has not disclosed the salary for this role. Customer Services ( Malaysian CHINESE ONLY ) positions in Selangor typically pay RM1,000–RM6,000 per month, based on the 48 comparable vacancies currently listed on SuperJobs.
Where is this Customer Services ( Malaysian CHINESE ONLY ) job located?
This Customer Services ( Malaysian CHINESE ONLY ) position is based in Selangor, Malaysia. This role is fully on-site.
What qualifications do I need for this Customer Services ( Malaysian CHINESE ONLY ) role?
Wow People is looking for Fluent in English and Bahasa Malaysia; Mandarin is an advantage.; Possess at least a Diploma in any field; customer service experience preferred.; Fresh graduates are encouraged to apply..
How do I apply for this Customer Services ( Malaysian CHINESE ONLY ) job at Wow People?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-19.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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