Delivery Lead Manager (Trust and Safety) at Accenture Malaysia - Selangor
Role Summary
The Delivery Lead Manager (Trust and Safety) is responsible for overseeing the delivery of Trust and Safety services with a strong focus on client success. This role involves managing multiple clients and leading high-performance teams to drive innovation and improvements in service delivery.
Job Description
In this role, you will engage with clients to understand their needs and ensure the successful delivery of services. You will manage projects within defined scopes, timelines, and quality standards while fostering strong client relationships.
Key Responsibilities:
- Oversee the delivery of Trust and Safety services to multiple clients.
- Manage project timelines, risks, and quality standards rigorously.
- Establish and maintain strong client relationships through effective communication.
- Lead high-performance teams across various locations.
- Drive ongoing innovation and improvements in service delivery processes.
- Identify and pursue opportunities for up-selling and cross-selling.
- Leverage Accenture’s expertise to address client challenges effectively.
Job Requirements
Strong leadership skills to manage multiple clients and teams effectively.
Deep understanding of the Trust and Safety and BPO landscape, particularly in Malaysia.
Excellent client relationship management and communication skills.
Strong problem-solving skills and ability to bring new ideas and innovation to clients.
Ability to innovate and improve delivery processes using industry knowledge.
Quick Info
Company
Accenture Malaysia
Location
Selangor
Salary
Undisclosed
Skills Required
6 skills
Click to submit your application
Required Skills
Leadership
Project Management
Client Relationship Management
Problem Solving
Innovation
Communication
Delivery Lead Manager (Trust and Safety) Salary at Accenture Malaysia
Accenture Malaysia has not disclosed the salary for this role.
How to Apply for This Delivery Lead Manager (Trust and Safety) Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Accenture Malaysia asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-25, so apply early.
Delivery Lead Manager (Trust and Safety) - Frequently Asked Questions
What is the salary for a Delivery Lead Manager (Trust and Safety) at Accenture Malaysia in Selangor?
Accenture Malaysia has not disclosed the salary for this role.
Where is this Delivery Lead Manager (Trust and Safety) job located?
This Delivery Lead Manager (Trust and Safety) position is based in Selangor, Malaysia. This role is fully on-site.
What qualifications do I need for this Delivery Lead Manager (Trust and Safety) role?
Accenture Malaysia is looking for Strong leadership skills to manage multiple clients and teams effectively.; Deep understanding of the Trust and Safety and BPO landscape, particularly in Malaysia.; Excellent client relationship management and communication skills..
How do I apply for this Delivery Lead Manager (Trust and Safety) job at Accenture Malaysia?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-25.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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