Digital Content Reviewer – Accenture Malaysia

The Digital Content Reviewer - Mandarin Speaker is responsible for analyzing and reviewing user-generated content to ensure compliance with client guidelines. This role plays a crucial part in maintaining internet safety and supporting a safe online environment within Accenture's Trust and Safety operations.

In this role, you will work as a digital content reviewer focusing on Mandarin-speaking user-generated content. Your day-to-day tasks will involve analyzing various types of content, including profiles, audio, videos, and text, while ensuring adherence to client guidelines.

Key Responsibilities:

• Analyze and review user-generated content for compliance with client guidelines.
• Classify and remove content that violates established policies.
• Stay updated on changing client policies and guidelines.
• Investigate and resolve complex content issues, escalating when necessary.
• Participate in well-being support programs for the Trust and Safety community.
• Engage in discussions on socially sensitive topics to promote community safety.
• Contribute to continuous training and process improvement initiatives.