Digital Content Reviewer - Mandarin with Cantonese Dialect Support (Trust & Safety) at Accenture Malaysia - Kuala Lumpur

The Digital Content Reviewer - Mandarin with Cantonese Dialect Support (Trust & Safety) is responsible for ensuring the quality and safety of online content. This role involves analyzing user-generated content and addressing reported issues to maintain a secure online environment.

In this position, you will analyze and review user profiles, audio, videos, and text-based content daily to ensure compliance with safety standards. You will work in a supportive environment that emphasizes employee well-being while handling potentially sensitive content.

Key Responsibilities:

• Analyze user-generated content to ensure compliance with client guidelines.
• Review and classify audio, video, and text-based content for quality assurance.
• Investigate reported issues and escalate them as necessary.
• Remove objectionable content in accordance with established protocols.
• Participate in training programs to enhance skills and knowledge.
• Collaborate with team members to advocate for best practices.
• Stay updated on changing client policies and guidelines.