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Digital Data Reviewer (Japanese speaker) – Accenture Malaysia

Accenture Malaysia
Kuala Lumpur
Salary: Undisclosed

Role Summary

The Digital Data Reviewer (Japanese speaker) is responsible for analyzing and reviewing various types of content to ensure online safety and quality. This role plays a significant part in maintaining internet safety for platform companies by investigating and resolving reported issues.

Job Description

In this role, you will engage in the daily analysis and review of user profiles, audio, videos, and text-based materials. You will be part of a supportive work environment that emphasizes well-being while managing exposure to potentially sensitive content.

Key Responsibilities:

  • Analyze and review multimedia content to ensure compliance with client guidelines.
  • Investigate reported issues and escalate them as necessary.
  • Resolve flagged content issues effectively and efficiently.
  • Participate in continuous training and process improvement initiatives.
  • Engage in discussions about socially sensitive topics with effective communication.
  • Advocate for the user community to promote safe online environments.
  • Support well-being programs to manage exposure to sensitive content.

Job Requirements

Strong resilience and coping skills to manage exposure to sensitive content.

Basic proficiency in Japanese to support content review and communication.

Ability to understand and apply client guidelines and policies.

Skills in investigating, escalating, and resolving content issues.

Willingness to participate in continuous training and process improvement initiatives.

Quick Info

Company

Accenture Malaysia

Location

Kuala Lumpur

Salary

Undisclosed

Skills Required

6 skills

Click to submit your application

Required Skills

1

Content Analysis

2

Multimedia Review

3

Problem Solving

4

Effective Communication

5

Resilience

6

User Advocacy

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