Digital Data Reviewer – Accenture Malaysia
Role Summary
The Digital Data Reviewer - Mandarin Speaker is responsible for analyzing and reviewing user-generated content to enhance the quality and safety of online platforms. This role plays a crucial part in maintaining user trust and safety by addressing issues related to sensitive content.
Job Description
In this position, you will engage in the daily analysis of user profiles, audio, videos, and text-based content, ensuring that online platforms remain safe and trustworthy. You will also participate in ongoing training and well-being support programs to help you manage the challenges of the role.
Key Responsibilities:
- Analyze user profiles and content to ensure compliance with safety standards.
- Review audio, video, and text-based content for quality assurance.
- Investigate and escalate issues reported by users or flagged by systems.
- Resolve content-related issues to enhance user experience.
- Participate in continuous training programs to improve skills.
- Collaborate with team members to share insights and best practices.
- Maintain resilience while handling sensitive and objectionable content.
Job Requirements
Ability to communicate effectively in Mandarin.
Basic knowledge of content moderation and digital data review.
Strong attention to detail and analytical skills.
Resilience in handling sensitive content.
Willingness to engage in continuous training and support programs.
Quick Info
Company
Accenture Malaysia
Location
Kuala Lumpur
Salary
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Skills Required
6 skills
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Required Skills
Content Moderation
Data Analysis
Communication
Problem-Solving
Attention To Detail
Team Collaboration
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