Digital Data Reviewer - Mandarin with Hokkien Dialect Support (Trust & Safety) at Accenture Malaysia - Kuala Lumpur

The Digital Data Reviewer - Mandarin with Hokkien Dialect Support (Trust & Safety) is responsible for analyzing and reviewing various types of content to ensure online safety and quality. This role plays a crucial part in maintaining community standards by classifying or removing inappropriate content and addressing user-reported issues.

In this role, you will engage in daily content analysis, reviewing user profiles, audio, videos, and text-based materials to uphold online safety standards. You will work in a supportive environment that emphasizes resilience and continuous training to handle sensitive content effectively.

Key Responsibilities:

• Analyze and review user-generated content for compliance with client guidelines.
• Classify or remove content that violates safety standards.
• Investigate issues reported by users or flagged by automated systems.
• Participate in well-being programs to manage exposure to sensitive content.
• Collaborate with team members to improve processes and guidelines.
• Advocate for the user community by communicating effectively.
• Stay updated on changing client policies and guidelines.