

Technology-Software
The Digital Data Reviewer role involves analyzing and reviewing various types of online content to maintain safety and quality according to client guidelines. The position requires proficiency in Mandarin and understanding of the Hokkien dialect, as well as resilience and good coping skills due to exposure to sensitive material.
The Digital Data Reviewer - Mandarin with Hokkien Dialect Support (Trust & Safety) role involves analyzing and reviewing content such as user profiles, audio, videos, and text-based materials. The role supports maintaining online safety and quality by classifying or removing content based on client guidelines and investigating issues reported by users or flagged by systems. This position requires resilience and coping skills due to the potential exposure to sensitive content and includes participation in well-being programs and continuous training.
Proficiency in Mandarin and understanding of Hokkien dialect.
Ability to review and classify content according to client guidelines.
Strong observational and analytical skills to handle complex content issues.
Good resilience and coping skills to manage exposure to potentially sensitive content.
Willingness to participate in continuous training and well-being programs.
Ability to communicate effectively and advocate for the user community.
Commitment to adhering to changing client policies and guidelines.
Capacity to engage in socially sensitive topics responsibly.
Teamwork and participation in process improvement initiatives.
Company
Accenture Malaysia
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
8 skills
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Content Review
Mandarin Language Proficiency
Hokkien Dialect Knowledge
Analytical Skills
Resilience
Effective Communication
User Advocacy
Teamwork