Digital Data Reviewer – Accenture Malaysia
Role Summary
The Digital Data Reviewer - Mandarin with Hokkien Dialect Support (Trust & Safety) is responsible for analyzing and reviewing various types of content to ensure online safety and quality. This role plays a crucial part in maintaining community standards by classifying or removing inappropriate content and addressing user-reported issues.
Job Description
In this role, you will engage in daily content analysis, reviewing user profiles, audio, videos, and text-based materials to uphold online safety standards. You will work in a supportive environment that emphasizes resilience and continuous training to handle sensitive content effectively.
Key Responsibilities:
- Analyze and review user-generated content for compliance with client guidelines.
- Classify or remove content that violates safety standards.
- Investigate issues reported by users or flagged by automated systems.
- Participate in well-being programs to manage exposure to sensitive content.
- Collaborate with team members to improve processes and guidelines.
- Advocate for the user community by communicating effectively.
- Stay updated on changing client policies and guidelines.
Job Requirements
Proficiency in Mandarin and understanding of Hokkien dialect.
Strong observational and analytical skills.
Good resilience and coping skills.
Willingness to participate in continuous training.
Ability to engage in socially sensitive topics responsibly.
Quick Info
Company
Accenture Malaysia
Location
Kuala Lumpur
Salary
—
Skills Required
7 skills
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Required Skills
Mandarin
Hokkien
Content Analysis
Communication
Resilience
Teamwork
Analytical Thinking
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