Digital Data Reviewer (Vietnamese Speaker) – Accenture Malaysia
Role Summary
The Digital Data Reviewer (Vietnamese Speaker) is responsible for analyzing and reviewing user-generated content to enhance the quality and safety of online platforms. This role involves working in a dynamic environment where attention to detail and adherence to client guidelines are crucial.
Job Description
In this role, you will engage in the daily review of user profiles, audio, videos, and text-based content, ensuring compliance with established guidelines. You will also address issues reported by users or flagged by the system, contributing to a safer online community.
Key Responsibilities:
- Analyze and classify content according to client guidelines.
- Investigate and resolve complex content issues effectively.
- Escalate critical issues to appropriate teams as necessary.
- Advocate for the user community by addressing their concerns.
- Participate in process improvement initiatives to enhance efficiency.
- Engage in continuous training programs for professional development.
- Maintain awareness of changing client policies and guidelines.
- Support well-being initiatives to manage exposure to sensitive content.
Job Requirements
Proficient in Vietnamese and English.
Strong analytical skills with attention to detail.
Ability to handle sensitive and objectionable material.
Excellent communication and interpersonal skills.
Willingness to participate in training and development programs.
Quick Info
Company
Accenture Malaysia
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
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Required Skills
Content Review
Analytical Thinking
Problem Solving
Communication
Resilience
Attention To Detail
User Advocacy
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