Digital Data Reviewer (Vietnamese Speaker) – Accenture Malaysia
Role Summary
The Digital Data Reviewer (Vietnamese Speaker) is responsible for analyzing and reviewing user profiles, audio, videos, and text-based content to ensure online content quality and safety. This role involves investigating and resolving content issues while following client guidelines and policies and requires resilience due to potential exposure to sensitive material.
Job Description
The Digital Data Reviewer (Vietnamese Speaker) role involves analyzing and reviewing user profiles, audio, videos, and text-based content to improve the quality and safety of online content. The position requires investigating, escalating, and resolving issues reported by users or flagged by the system, while adhering to client guidelines and policies. Content moderators in this role must demonstrate strong resilience due to potential exposure to sensitive or objectionable material and actively participate in well-being support programs.
Job Requirements
Ability to review and classify content according to client guidelines.
Capacity to understand and stay updated on changing client policies and guidelines.
Skill in investigating, resolving, and relaying complex content issues.
Willingness to serve as an advocate for the user community.
Participation in process improvement initiatives to enhance work quality and efficiency.
Engagement in continuous training programs and discussions for role development.
Capability to engage in conversations about socially sensitive topics to maintain community safety.
Strong resilience and coping skills due to exposure to potentially objectionable and sensitive content.
Quick Info
Company
Accenture Malaysia
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Content Moderation
Content Review And Classification
Policy Compliance
Issue Investigation And Resolution
Resilience And Coping Skills
Process Improvement
Team Collaboration
Continuous Learning
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