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Digital Marketing and commerce Delivery Lead, Senior Manager – Accenture Malaysia

Accenture Malaysia
Kuala Lumpur
Salary: Undisclosed

Role Summary

The Digital Marketing and Commerce Delivery Lead, Senior Manager is responsible for overseeing project delivery to clients. This role significantly impacts the success of digital marketing initiatives across the APAC and SEA regions by managing client relationships and leading a dedicated team.

Job Description

In this role, you will engage in day-to-day project management, ensuring high-quality service delivery while mentoring your team. You will collaborate closely with clients and stakeholders to drive strategic initiatives and monitor performance metrics.

Key Responsibilities:

  • Oversee project delivery to clients in digital marketing and commerce.
  • Manage client relationships to ensure satisfaction and retention.
  • Lead service delivery and mentor team members for professional growth.
  • Develop and implement strategic initiatives to enhance service offerings.
  • Monitor and analyze key performance indicators to drive improvements.
  • Engage stakeholders to align on project goals and expectations.
  • Conduct market research to inform strategy and competitive positioning.

Job Requirements

Proven experience in digital marketing and commerce delivery.

Strong leadership and team management skills.

Excellent stakeholder engagement and communication skills.

Financial management skills including cost allocation and resource planning.

Ability to maintain high service delivery standards and quality assurance.

Quick Info

Company

Accenture Malaysia

Location

Kuala Lumpur

Salary

Skills Required

7 skills

Click to submit your application

Required Skills

1

Digital Marketing

2

E-Commerce Operations

3

Client Relationship Management

4

Strategic Planning

5

Performance Analysis

6

Market Research

7

Team Leadership

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