Digital Marketing and commerce Delivery Lead, Senior Manager – Accenture Malaysia
Accenture Malaysia
Media and Marketing
Role Summary
The Digital Marketing and Commerce Delivery Lead, Senior Manager oversees the delivery of digital marketing and commerce projects for clients in the APAC and SEA regions. This role involves managing client relationships, leading a team, and ensuring quality service across various aspects including brand management, content creation, CRM, paid media, and e-commerce operations.
Job Description
The Digital Marketing and Commerce Delivery Lead, Senior Manager is responsible for overseeing project delivery to clients, including brand management, content creation, consumer insight, CRM, paid media, and e-commerce operations. This role involves managing client relationships, leading service delivery, mentoring a team, developing strategic initiatives, monitoring performance, engaging stakeholders, conducting market research, managing financial aspects, and ensuring quality assurance across digital marketing and commerce services in the APAC and SEA regions.
Job Requirements
Proven experience in digital marketing and commerce delivery.
Strong leadership and team management skills.
Ability to manage client relationships effectively.
Experience with strategic planning and implementation.
Capability to monitor and analyze key performance indicators.
Excellent stakeholder engagement and communication skills.
Knowledge of market research and competitive landscape analysis.
Financial management skills including cost allocation and resource planning.
Ability to maintain high service delivery standards and quality assurance.
Strong organizational and multitasking abilities.
Quick Info
Company
Accenture Malaysia
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Digital Marketing
E-Commerce Operations
Client Relationship Management
Team Leadership
Strategic Planning
Performance Monitoring
Market Research
Financial Management
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