Digital Sales Assistant at Agro Tech Asia Sdn Bhd - Wp Kuala Lumpur

The Digital Sales Assistant is responsible for being the first point of contact for customers. This role plays a crucial part in ensuring customer satisfaction and fostering strong relationships through effective communication.

As a Digital Sales Assistant, you will engage with customers daily through various channels such as chat, WhatsApp, email, and phone. Your role is vital in providing accurate information and assistance while maintaining a professional demeanor.

Key Responsibilities:

• Respond promptly to customer inquiries across multiple communication channels.
• Provide accurate information to ensure customer satisfaction.
• Maintain a positive and professional demeanor in all communications.
• Foster strong relationships with clients through effective communication.
• Multitask and manage multiple inquiries efficiently.
• Collaborate with the sales team to support overall sales objectives.
• Assist in maintaining customer records and documentation.