Digital Sales Assistant – Agro Tech Asia Sdn Bhd
Role Summary
The Digital Sales Assistant is responsible for being the first point of contact for customers. This role plays a crucial part in ensuring customer satisfaction and fostering strong relationships through effective communication.
Job Description
As a Digital Sales Assistant, you will engage with customers daily through various channels such as chat, WhatsApp, email, and phone. Your role is vital in providing accurate information and assistance while maintaining a professional demeanor.
Key Responsibilities:
- Respond promptly to customer inquiries across multiple communication channels.
- Provide accurate information to ensure customer satisfaction.
- Maintain a positive and professional demeanor in all communications.
- Foster strong relationships with clients through effective communication.
- Multitask and manage multiple inquiries efficiently.
- Collaborate with the sales team to support overall sales objectives.
- Assist in maintaining customer records and documentation.
Job Requirements
Minimum SPM / Diploma in any field.
Strong communication skills in English and Malay.
Proficiency in using digital communication tools.
Customer-oriented mindset.
Basic knowledge of sales processes.
Team player with a positive attitude.
Quick Info
Company
Agro Tech Asia Sdn Bhd
Location
Wp Kuala Lumpur
Salary
MYR 2000 - 3300
Skills Required
7 skills
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Required Skills
Communication
Customer Service
Multitasking
Digital Communication Tools
Sales Knowledge
Team Collaboration
Problem Solving
Application Tips
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