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Client Services Associate (E – Agro Tech Asia Sdn Bhd

Agro Tech Asia Sdn Bhd
Wp Kuala Lumpur
MYR 2000 - 3300

Role Summary

The Client Services Associate will manage customer inquiries through various communication channels, ensuring timely responses and high levels of customer satisfaction while demonstrating strong communication and problem-solving skills.

Job Description

As a Client Services Associate at Agro Tech Asia Sdn Bhd, you will be the first point of contact for our customers, addressing their inquiries through various channels including chat, WhatsApp, email, and phone. Your role is crucial in ensuring customer satisfaction by providing timely and accurate responses. You will be expected to manage multiple inquiries efficiently while maintaining a professional demeanor. This position requires strong communication skills and a commitment to delivering exceptional service, contributing to a positive customer experience and fostering long-term relationships.

Job Requirements

Minimum SPM / Diploma in any field

Strong communication skills in English and Malay

Ability to handle customer inquiries via multiple channels

Proficient in using chat and email platforms

Good problem-solving skills

Ability to work in a fast-paced environment

Team player with a positive attitude

Quick Info

Company

Agro Tech Asia Sdn Bhd

Location

Wp Kuala Lumpur

Salary

MYR 2000 - 3300

Skills Required

6 skills

Click to submit your application

Required Skills

1

Communication

2

Customer Service

3

Problem-Solving

4

Multitasking

5

Teamwork

6

Adaptability

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