Client Services Associate (E-commerce) at Agro Tech Asia Sdn Bhd - Wp Kuala Lumpur
Role Summary
The Client Services Associate is responsible for being the first point of contact for customers and addressing their inquiries. This role is essential in ensuring customer satisfaction and fostering long-term relationships through effective communication and support.
Job Description
As a Client Services Associate at Agro Tech Asia Sdn Bhd, you will engage with customers daily through various channels such as chat, WhatsApp, email, and phone. You will manage multiple inquiries efficiently while maintaining a professional demeanor, contributing to a positive customer experience.
Key Responsibilities:
- Address customer inquiries through chat, WhatsApp, email, and phone.
- Provide timely and accurate responses to customer questions.
- Manage multiple inquiries simultaneously while maintaining professionalism.
- Ensure customer satisfaction by delivering exceptional service.
- Foster long-term relationships with customers through effective communication.
- Collaborate with team members to improve service delivery.
- Identify and resolve customer issues promptly.
Job Requirements
Minimum SPM / Diploma in any field.
Strong communication skills in English and Malay.
Ability to handle customer inquiries via multiple channels.
Proficient in using chat and email platforms.
Good problem-solving skills.
Ability to work in a fast-paced environment.
Team player with a positive attitude.
Quick Info
Company
Agro Tech Asia Sdn Bhd
Location
Kuala Lumpur
Salary
MYR 2000 - 3300
Skills Required
6 skills
Click to submit your application
Required Skills
Customer Service
Communication
Problem-Solving
Time Management
Team Collaboration
Adaptability
Client Services Associate (E-commerce) Salary at Agro Tech Asia Sdn Bhd
Agro Tech Asia Sdn Bhd lists this Client Services Associate (E-commerce) role at RM2,000–RM3,300 per month.
How to Apply for This Client Services Associate (E-commerce) Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Agro Tech Asia Sdn Bhd asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-13, so apply early.
Client Services Associate (E-commerce) - Frequently Asked Questions
What is the salary for a Client Services Associate (E-commerce) at Agro Tech Asia Sdn Bhd in Kuala Lumpur?
Agro Tech Asia Sdn Bhd lists this Client Services Associate (E-commerce) role at RM2,000–RM3,300 per month.
Where is this Client Services Associate (E-commerce) job located?
This Client Services Associate (E-commerce) position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Client Services Associate (E-commerce) role?
Agro Tech Asia Sdn Bhd is looking for Minimum SPM / Diploma in any field.; Strong communication skills in English and Malay.; Ability to handle customer inquiries via multiple channels..
How do I apply for this Client Services Associate (E-commerce) job at Agro Tech Asia Sdn Bhd?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-13.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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