
The Client Services Associate will manage customer inquiries through various communication channels, ensuring timely responses and high levels of customer satisfaction while demonstrating strong communication and problem-solving skills.
As a Client Services Associate at Agro Tech Asia Sdn Bhd, you will be the first point of contact for our customers, addressing their inquiries through various channels including chat, WhatsApp, email, and phone. Your role is crucial in ensuring customer satisfaction by providing timely and accurate responses. You will be expected to manage multiple inquiries efficiently while maintaining a professional demeanor. This position requires strong communication skills and a commitment to delivering exceptional service, contributing to a positive customer experience and fostering long-term relationships.
Minimum SPM / Diploma in any field
Strong communication skills in English and Malay
Ability to handle customer inquiries via multiple channels
Proficient in using chat and email platforms
Good problem-solving skills
Ability to work in a fast-paced environment
Team player with a positive attitude
Company
Agro Tech Asia Sdn Bhd
Location
Wp Kuala Lumpur
Salary
MYR 2000 - 3300
Skills Required
6 skills
Click to submit your application
Communication
Customer Service
Problem-Solving
Multitasking
Teamwork
Adaptability