
This role involves overseeing daily operations, managing staff, and addressing customer inquiries. The ideal candidate should possess strong communication skills, managerial experience, and the ability to handle various tasks in a dynamic environment.
The Duty Manager serves as the primary contact for staff, tenants, and customers, addressing inquiries and complaints. Responsibilities include conducting site patrols to identify health and safety, maintenance, and security issues, as well as managing front-of-house staff daily. The role involves incident management, reporting to the management team, and requires strong communication skills. A flexible approach is essential to handle various tasks in a customer-focused environment, with a minimum of 2 years of managerial experience and proficiency in MS Office applications.
Minimum 2 years of managerial experience
Strong communication skills
Proficient in MS Outlook, Word, Excel, and PowerPoint
Ability to produce accurate incident reports
Experience in a customer-facing environment
Flexibility to work shifts, weekends, and public holidays
Strong problem-solving skills
Ability to work independently
Company
KUALA LUMPUR PAVILION SDN. BHD.
Location
Kuala Lumpur
Salary
MYR 3,500 - MYR 5,000
Skills Required
5 skills
Click to submit your application
Communication
Management
Problem-Solving
MS Office
Customer Service