Engineer Client Services Job ID: REF83771Z – Continental
Role Summary
The Engineer Client Services is responsible for supporting a stable and safe end point client platform for Continental Worldwide. This role plays a crucial part in ensuring the smooth rollout of new client images and maintaining the integrity of the global Standard Client Platform environment.
Job Description
As an Engineer Client Services, you will be part of the Global Client Team, engaging in day-to-day activities that involve building and maintaining a secure and stable client platform. You will work collaboratively with an international team to ensure high-quality service delivery and technical support.
Key Responsibilities:
- Build a safe, stable, and maintainable image for the global Standard Client Platform environment.
- Ensure smooth rollout of new client images.
- Define test protocols and conduct testing of security patches.
- Provide 3rd level technical support to resolve complex issues.
- Perform quality testing before any tools/image/product releases.
- Collaborate with team members to enhance client services.
- Document processes and maintain technical documentation.
Job Requirements
Bachelor's degree in Computer Science or related field.
3+ years of relevant work experience in global standard client platform.
Strong knowledge of Microsoft Windows Operating system administration and troubleshooting.
Experience with System Management Tools such as LANDESK, Intune, and Autopilot.
Fluent in English.
Strong analytical and problem-solving skills.
Excellent communication and collaboration skills.
Quick Info
Company
Continental
Location
Kuala Lumpur
Salary
—
Skills Required
7 skills
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Required Skills
Microsoft Windows Administration
System Management Tools
Analytical Skills
Problem-Solving
Communication
Collaboration
Technical Support
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