Engineer Client Services Job ID: REF83771Z at Continental - Kuala Lumpur

The Engineer Client Services is responsible for supporting a stable and safe end point client platform for Continental Worldwide. This role plays a crucial part in ensuring the smooth rollout of new client images and maintaining the integrity of the global Standard Client Platform environment.

As an Engineer Client Services, you will be part of the Global Client Team, engaging in day-to-day activities that involve building and maintaining a secure and stable client platform. You will work collaboratively with an international team to ensure high-quality service delivery and technical support.

Key Responsibilities:

• Build a safe, stable, and maintainable image for the global Standard Client Platform environment.
• Ensure smooth rollout of new client images.
• Define test protocols and conduct testing of security patches.
• Provide 3rd level technical support to resolve complex issues.
• Perform quality testing before any tools/image/product releases.
• Collaborate with team members to enhance client services.
• Document processes and maintain technical documentation.