Role Summary
The Event Manager serves as the primary sales contact for large-scale group and catering opportunities at the Penang Marriott Hotel. This role focuses on proactive solicitation, building long-term customer relationships, and executing strategic sales plans to achieve revenue goals.
Job Description
As an Event Manager, you will proactively solicit and handle large group and catering opportunities to maximize revenue potential. You will develop and implement effective sales plans, negotiate contracts, and design creative catered events that meet customer needs. Collaborating with market sales and internal stakeholders, you will maintain existing accounts and identify new market segments. Your role involves conducting site inspections, managing conflicts, and ensuring all business is turned over properly for seamless service delivery according to brand standards.
Job Requirements
High school diploma or GED with 2 years of experience in sales, marketing, or guest services.
Alternatively, a 2-year degree in Business Administration, Hotel Management, or a related major.
Proven ability to understand market trends, competitor strengths, and supply/demand dynamics.
Strong negotiation and creative selling skills to close business and manage contracts.
Excellent relationship management skills with both internal stakeholders and external customers.
Ability to conduct site inspections and support the operational aspects of booked business.
Commitment to delivering exceptional customer service and driving brand loyalty.
Quick Info
Company
—
Location
Penang
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Sales Prospecting
Contract Negotiation
Event Planning
Market Analysis
Customer Relationship Management (CRM)
Catering Sales
Account Management
Hospitality Management
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