Exec I, Accounts – Fuji Xerox Malaysia Sdn Bhd
Role Summary
The Exec I, Accounts is responsible for providing timely and effective technical support for end-users onsite. This role plays a crucial part in ensuring smooth IT operations and user satisfaction within the organization.
Job Description
In this role, you will engage in day-to-day technical support activities, addressing hardware, software, and connectivity issues for end-users. You will work closely with the ICT team and collaborate with colleagues to maintain a productive work environment.
Key Responsibilities:
- Provide timely technical support for end-users onsite.
- Troubleshoot hardware, software, and connectivity issues.
- Install, configure, and upgrade desktop computers and laptops.
- Deploy devices to new joiners and collect returned devices from resigned staff.
- Perform routine maintenance and security updates on IT assets.
- Assist employees with software installations and updates.
- Maintain IT asset records and ensure compliance with data security protocols.
Job Requirements
Good communication skills to respond professionally to user requests.
Ability to collaborate effectively with team members.
Basic technical knowledge of hardware, software, and network troubleshooting.
Familiarity with IT asset management and maintenance procedures.
Understanding of security protocols and compliance requirements.
Quick Info
Company
Fuji Xerox Malaysia Sdn Bhd
Location
Selangor
Salary
—
Skills Required
6 skills
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Required Skills
Technical Support
Troubleshooting
Communication
IT Asset Management
Security Compliance
Team Collaboration
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