Exec I, Accounts – Fuji Xerox Malaysia Sdn Bhd

The Exec I, Accounts role involves providing technical support to end-users by troubleshooting hardware, software, and connectivity issues. This position includes installing and maintaining computer equipment, assisting users with software, managing IT assets, and ensuring compliance with security protocols.

The Exec I, Accounts role involves providing timely and effective technical support for end-users onsite, including troubleshooting hardware, software, and connectivity issues. The role includes installing, configuring, and upgrading desktop computers, laptops, and peripheral devices, deploying devices to new joiners, collecting returned devices from resigned staff, performing routine maintenance and security updates, assisting employees with software installations and updates, maintaining IT asset records, educating users on best practices, collaborating with the ICT team on complex issues, ensuring compliance with data security protocols, and maintaining professional communication with users.