Exec I, Logistics – Fuji Xerox Malaysia Sdn Bhd
Fuji Xerox Malaysia Sdn Bhd
Technology-Hardware
Role Summary
The Exec I, Logistics role involves providing timely and effective technical support to end-users onsite by troubleshooting hardware, software, and connectivity issues. The position includes installing, configuring, upgrading computing devices, performing maintenance, assisting with software support, and maintaining IT asset records while collaborating with the ICT team and ensuring compliance with security policies.
Job Description
The Exec I, Logistics provides timely and effective technical support for end-users onsite, including troubleshooting hardware, software, and connectivity issues. The role involves installing, configuring, and upgrading desktop computers, laptops, and peripheral devices, deploying and collecting devices, performing routine maintenance and updates, assisting with software support, maintaining IT asset records, educating users, collaborating with the ICT team, ensuring compliance with security policies, and maintaining professional communication with users.
Job Requirements
Strong problem-solving skills related to hardware, software, and connectivity issues.
Ability to install, configure, and upgrade computing devices and peripherals.
Experience in deploying and collecting IT devices for employees.
Skill in performing routine maintenance, system updates, and security patches on end-user devices.
Proficiency in assisting employees with software installations, updates, and application support.
Capability to maintain accurate records of IT assets and service requests.
Good communication skills to educate users on best practices and provide guidance.
Ability to collaborate with ICT team members to resolve technical issues.
Familiarity with ISMS policies and data security protocols.
Professionalism in responding to user requests and maintaining clear communication.
Quick Info
Company
Fuji Xerox Malaysia Sdn Bhd
Location
Sabah
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Technical Support
Hardware Troubleshooting
Software Support
Device Deployment And Maintenance
IT Asset Management
User Education And Communication
Team Collaboration
Data Security And Compliance
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