Exec II, Accounts – Fuji Xerox Malaysia Sdn Bhd

The Exec II, Accounts role involves providing technical support to end-users on-site, including troubleshooting and maintaining hardware, software, and connectivity. The position also requires handling device installation, configuration, deployment, and routine maintenance while ensuring compliance with security protocols and assisting users with best practices.

The Exec II, Accounts role involves providing timely and effective technical support for end-users onsite, including troubleshooting hardware, software, and connectivity issues. This position includes installing, configuring, and upgrading desktop computers, laptops, and peripheral devices, as well as deploying and collecting devices from staff. The role also encompasses routine maintenance, system updates, security patches, software installation assistance, record keeping of IT assets and service activities, user education on best practices, collaboration with the ICT team for issue resolution, and ensuring compliance with ISMS policies and data security protocols.