Exec II, Services Marketing & Planning – Fuji Xerox Malaysia Sdn Bhd
Role Summary
The Exec II, Services Marketing & Planning is responsible for providing timely and effective technical support for end-users onsite. This role plays a crucial part in ensuring optimal performance and security compliance of IT systems within the organization.
Job Description
In this role, you will engage in day-to-day technical support activities, troubleshooting various hardware and software issues while collaborating with team members to resolve complex problems. You will also be responsible for maintaining IT asset records and educating users on best practices.
Key Responsibilities:
- Provide technical support for end-users onsite.
- Troubleshoot hardware, software, and connectivity issues.
- Install and configure devices for optimal performance.
- Perform routine maintenance and system updates.
- Assist employees with software installations and application support.
- Maintain accurate records of IT assets and service requests.
- Educate users on hardware and software best practices.
- Collaborate with ICT team members to resolve technical issues.
- Ensure compliance with security policies.
Job Requirements
Bachelor's degree in Information Technology or related field.
Experience in technical support or IT services.
Knowledge of ISMS policies and data security protocols.
Strong communication skills in English.
Ability to work collaboratively in a team environment.
Quick Info
Company
Fuji Xerox Malaysia Sdn Bhd
Location
Selangor
Salary
—
Skills Required
7 skills
Click to submit your application
Required Skills
Technical Support
Troubleshooting
Device Installation
System Maintenance
User Education
Collaboration
Communication
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances