F&B Supervisor (Pearl Point Outlet) – Zakuro Japanese Cuisine
Role Summary
The F&B Supervisor is responsible for leading a team to uphold quality standards and ensure exceptional guest service. This role involves managing daily operations in a dynamic restaurant environment, focusing on guest satisfaction and team performance.
Job Description
As an F&B Supervisor at Pearl Point Outlet, you will oversee a team of service crew members to deliver outstanding dining experiences. Your day-to-day tasks will include welcoming guests, managing orders, and ensuring cleanliness and hygiene in the restaurant.
Key Responsibilities:
- Lead and motivate the service crew to maintain high service standards.
- Welcome guests and provide them with menus.
- Take and process customer orders efficiently.
- Serve food and beverages to guests promptly.
- Set up tables and ensure a pleasant dining atmosphere.
- Perform cashier duties and handle transactions accurately.
- Address guest inquiries and resolve complaints effectively.
- Assist in planning and executing monthly food and beverage promotions.
- Maintain cleanliness and hygiene standards throughout the outlet.
Job Requirements
Diploma / Degree in Culinary Art or Food & Beverage.
SPM with relevant experience may apply.
Working experience in a Japanese restaurant preferred.
Ability to work on shift hours, weekends, and public holidays.
Good interpersonal and communication skills.
Proficiency in Mandarin is an added advantage.
Quick Info
Company
Zakuro Japanese Cuisine
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
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Required Skills
Leadership
Customer Service
Communication
Team Management
Problem Solving
Time Management
Attention To Detail
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