F&B Supervisor (Pearl Point Outlet) at Zakuro Japanese Cuisine - Kuala Lumpur

The F&B Supervisor is responsible for leading a team to uphold quality standards and ensure exceptional guest service. This role involves managing daily operations in a dynamic restaurant environment, focusing on guest satisfaction and team performance.

As an F&B Supervisor at Pearl Point Outlet, you will oversee a team of service crew members to deliver outstanding dining experiences. Your day-to-day tasks will include welcoming guests, managing orders, and ensuring cleanliness and hygiene in the restaurant.

Key Responsibilities:

• Lead and motivate the service crew to maintain high service standards.
• Welcome guests and provide them with menus.
• Take and process customer orders efficiently.
• Serve food and beverages to guests promptly.
• Set up tables and ensure a pleasant dining atmosphere.
• Perform cashier duties and handle transactions accurately.
• Address guest inquiries and resolve complaints effectively.
• Assist in planning and executing monthly food and beverage promotions.
• Maintain cleanliness and hygiene standards throughout the outlet.