GM, Business Solution – Fuji Xerox Malaysia Sdn Bhd
Fuji Xerox Malaysia Sdn Bhd
Technology-Hardware
Role Summary
The GM, Business Solution role focuses on providing technical support to end-users by troubleshooting hardware, software, and connectivity issues. This position involves setting up, maintaining, and upgrading devices, as well as educating users on best practices to ensure smooth and secure operations.
Job Description
The GM, Business Solution role involves providing timely and effective technical support to end-users onsite, addressing issues related to hardware, software, and connectivity. The role includes installing, configuring, and upgrading desktop and peripheral devices, managing device deployment for new and resigned employees, performing routine maintenance and updates to ensure optimal device performance, and educating users on best practices.
Job Requirements
Strong troubleshooting skills for hardware, software, and connectivity issues.
Ability to install, configure, and upgrade desktop computers, laptops, and peripheral devices.
Experience in device deployment and collection for staff changes.
Knowledge of routine maintenance, system updates, and security patches.
Ability to assist employees with software installations, updates, and application support.
Capability to maintain accurate records of IT assets and service activities.
Strong communication skills for user education and support.
Ability to collaborate with ICT teams to resolve complex issues.
Understanding of ISMS policies and data security protocols.
Professionalism in responding to user requests and maintaining clear communication.
Quick Info
Company
Fuji Xerox Malaysia Sdn Bhd
Location
Selangor
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Technical Support
Hardware Troubleshooting
Software Installation And Support
Device Deployment
System Maintenance And Updates
IT Asset Management
Communication Skills
Data Security And ISMS Compliance
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