Head, Last Mile – Ninja Van
Role Summary
The Head of Last Mile is responsible for leading the operations team to achieve performance goals and manage fleet unit economics. This role significantly impacts the efficiency of last-mile delivery operations and customer satisfaction in a fast-paced logistics environment.
Job Description
In this role, you will oversee daily operations, ensuring that the team meets performance targets while optimizing costs. You will drive process improvements and analyze data to enhance fleet availability and service delivery.
Key Responsibilities:
- Lead the operations team to achieve performance goals.
- Manage fleet unit economics and operational costs.
- Drive process improvements for efficiency.
- Analyze demand/supply data for fleet availability.
- Oversee P&L performance and strategic roadmap execution.
- Enhance customer satisfaction through effective service recovery.
- Upskill workforce to meet operational demands.
Job Requirements
Bachelor’s degree in Logistics, Supply Chain Management, or Business; MBA/CSCP/CLTD is an advantage.
5 to 7 years of experience in logistics, last-mile delivery, or supply chain operations.
Minimum 4 to 5 years in a senior leadership role managing large-scale operations.
Deep understanding of last-mile KPIs, routing, fleet management, and cost structures.
Highly analytical with strong problem-solving skills.
Quick Info
Company
Ninja Van
Location
Selangor
Salary
Undisclosed
Incentive / Bonus
Not specified
Skills Required
6 skills
Click to submit your application
Required Skills
Leadership
Analytical Thinking
Problem Solving
Communication
Collaboration
Data Analysis
Head, Last Mile - Frequently Asked Questions
What is the salary for a Head, Last Mile at Ninja Van in Selangor?
Ninja Van has not disclosed the salary for this role. Head, Last Mile positions in Selangor typically pay RM1,000–RM5,500 per month, based on the 83 comparable vacancies currently listed on SuperJobs.
Where is this Head, Last Mile job located?
This Head, Last Mile position is based in Selangor, Malaysia. This role is fully on-site.
What qualifications do I need for this Head, Last Mile role?
Ninja Van is looking for Bachelor’s degree in Logistics, Supply Chain Management, or Business; MBA/CSCP/CLTD is an advantage.; 5 to 7 years of experience in logistics, last-mile delivery, or supply chain operations.; Minimum 4 to 5 years in a senior leadership role managing large-scale operations..
How do I apply for this Head, Last Mile job at Ninja Van?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-03.
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