In Room Dining Supervisor – Marriott International

The In Room Dining Supervisor at Sheraton Kota Kinabalu leads a dining team to deliver effective guest service and maintain operational standards. The role includes supervising staff, managing dining room activities, overseeing inventories, and supporting management with employee-related tasks.

The In Room Dining Supervisor at Sheraton Kota Kinabalu is responsible for ensuring the dining team works effectively to meet guest needs and provide optimal service. This role involves supervising staff grooming and attire, managing opening and closing duties, monitoring dining room operations, maintaining cleanliness and organization of storage areas, and overseeing inventories and supply requisitions. The supervisor supports management in hiring, training, scheduling, evaluating, disciplining, and motivating employees. They ensure compliance with company and safety policies, maintain professional standards of appearance, and foster positive guest and employee relations. The position requires performing physical tasks such as inspecting equipment, moving objects, and standing for extended periods.