Instructor Associate Manager – Accenture Malaysia

The Instructor Associate Manager is responsible for managing the training team to develop and deliver training solutions aligned with business needs. This role plays a crucial part in enhancing the skills of the workforce and ensuring the quality of training materials and processes.

In the day-to-day work, the Instructor Associate Manager oversees the training team, ensuring effective collaboration with subject matter experts and stakeholders. The role involves continuous improvement of training processes to meet operational objectives.

Key Responsibilities:

• Manage the training team to develop and deliver effective training solutions.
• Create and maintain comprehensive training materials aligned with business needs.
• Assess sales performance to identify training requirements and gaps.
• Collaborate with subject matter experts to enhance training content.
• Ensure all training content meets design specifications and quality standards.
• Analyze performance data to identify training needs and develop solutions.
• Oversee training administration tasks and report on project statuses.
• Identify risks and implement process improvements proactively.