Intern, Customer Happiness at ZUS Coffee - Kuala Lumpur
This job is no longer accepting applications.
It was posted on 29 May 2026 and has passed its 30-day listing period. See open Customer Service jobs.
Role Summary
The Intern, Customer Happiness is responsible for enhancing customer satisfaction through effective communication and complaint resolution. This role involves collaborating with team members to improve service standards while gaining valuable experience in a dynamic work environment.
Job Description
As an Intern in Customer Happiness, you will engage with customers daily, ensuring their inquiries and concerns are addressed promptly. You will work closely with the team to maintain high service standards and contribute to various projects.
Key Responsibilities:
- Manage customer interactions and ensure timely responses.
- Resolve customer complaints efficiently and effectively.
- Maintain accurate records of customer communications.
- Adhere to established communication guidelines.
- Collaborate with team members to enhance service quality.
- Learn about product offerings to assist customers better.
- Contribute to special projects as assigned by supervisors.
Job Requirements
Currently pursuing or recently completed a diploma/degree in Business Management, Communication, Hospitality, or related fields.
Experience in customer service, retail, or administrative roles.
Strong communication skills (verbal and written).
Basic problem-solving skills.
Familiarity with MS Office or other relevant software.
Ability to multitask and work in a fast-paced environment.
Proactive and self-motivated with a positive attitude.
Intern, Customer Happiness - Frequently Asked Questions
What is the salary for a Intern, Customer Happiness at ZUS COFFEE in Kuala Lumpur?
ZUS COFFEE has not disclosed the salary for this role. Intern, Customer Happiness positions in Kuala Lumpur typically pay RM1,800–RM6,000 per month, based on the 49 comparable vacancies currently listed on SuperJobs.
Where is this Intern, Customer Happiness job located?
This Intern, Customer Happiness position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Intern, Customer Happiness role?
ZUS COFFEE is looking for Currently pursuing or recently completed a diploma/degree in Business Management, Communication, Hospitality, or related fields.; Experience in customer service, retail, or administrative roles.; Strong communication skills (verbal and written)..
How do I apply for this Intern, Customer Happiness job at ZUS COFFEE?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
ZUS COFFEE
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
Required Skills
Intern, Customer Happiness Salary at ZUS COFFEE
ZUS COFFEE has not disclosed the salary for this role. Intern, Customer Happiness positions in Kuala Lumpur typically pay RM1,800–RM6,000 per month, based on the 49 comparable vacancies currently listed on SuperJobs.
How to Apply for Similar Intern, Customer Happiness Roles
- This job is no longer accepting applications.
- Open the "See open jobs" link above for similar roles that are hiring now.
- Create a free SuperJobs profile once and reuse it for every application. There is no agency fee.
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