Role Summary
An internship focused on providing technical assistance and managing IT assets within a fast-paced aviation environment. The candidate will gain practical experience in desktop support and operational maintenance.
Job Description
As a Desktop Support Intern at AirAsia, you will support daily IT operations by managing equipment deployment and setup. You will be responsible for resolving incident tickets within SLAs, maintaining equipment stores, and recording assets in the Good Acceptance Form. The role involves liaising with internal support teams, providing technical guidance to users, and adhering to company policies. You may also be required to travel or relocate based on operational needs and perform ad-hoc tasks as assigned by superiors.
Job Requirements
Currently pursuing a degree or diploma in Computer Science or Information Technology
Strong technical foundation with analytical and problem-solving skills
Highly detail-oriented, organized, and proactive nature
Ability to work independently and perform effectively under pressure
Willingness to travel or relocate to meet company operational needs
Strong desire to learn and build a career in IT support and operations
Quick Info
Company
—
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
Required Skills
Desktop Support
IT Operations
Troubleshooting
Incident Management
Asset Management
Technical Support
Communication
Application Tips
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