Internship – KHATAM
Role Summary
The Internship - Business Management/Admin/Marketing students is responsible for supporting daily customer service activities and assisting in operations coordination within a retail environment. This role involves managing customer interactions and improving customer service processes while collaborating with various departments.
Job Description
The Customer Service & Business Operations Intern will engage in day-to-day activities that enhance customer satisfaction and operational efficiency. The intern will work in a dynamic retail environment, gaining hands-on experience in customer service and business operations.
Key Responsibilities:
- Support daily customer service activities.
- Assist in operations coordination within the retail environment.
- Manage customer interactions effectively.
- Support documentation and database management.
- Coordinate with various departments to resolve customer issues.
- Help improve customer service processes.
- Participate in team meetings and contribute ideas for operational improvements.
Job Requirements
Open to students from Business Management, Business Admin, Customer Service/Retail Management, TESL, English, Communication, Mass Communication, and related courses.
Confident, friendly, and possess a positive attitude.
Proficient in Microsoft Office (Word, Excel, Outlook).
Good communication skills in English and Bahasa Malaysia.
Team player and willing to learn.
Quick Info
Company
KHATAM
Location
Selangor
Salary
MYR 899 - 900
Skills Required
7 skills
Click to submit your application
Required Skills
Customer Service
Operations Coordination
Documentation Management
Database Management
Communication
Team Collaboration
Problem Solving
Application Tips
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