
The Internship Intern Client Relations at Plixitt engages with potential clients to understand their needs, provides expert digital marketing advice, and fosters strong relationships while coordinating with internal teams to ensure client satisfaction and successful onboarding.
Engage with potential clients to understand their business goals and challenges via various contact channels. Provide expert advice on the range of digital marketing services offered by the agency. Effectively communicate the value and benefits of our solutions to prospective clients. Build and maintain strong client relationships through regular communication and follow-ups. Coordinate with internal teams for scheduling calls or meet-up with potential clients. Collaborate with the Social Media Team to develop persuasive and customized client proposals, and to encourage conversions. Conduct market research to stay informed about industry trends and competitor offerings. Assist in the design and development of marketing materials and presentations for client meetings. Work closely with internal teams to ensure the successful onboarding of new clients. Track and report on client interactions, feedback, and conversion rates. Continuously update and expand knowledge of the agency's services and digital marketing trends. Respond to client’s feedback, concerns, complaints, issues, or enquiries from various contact channels in a timely manner. Ensure complaints and issues from the client are well-resolved in a timely and efficient manner to ensure client’s satisfaction.
Company
Plixitt
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
8 skills
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Mandarin Language Proficiency
Client Communication
Digital Marketing Knowledge
Market Research
Relationship Building
Problem-Solving
Teamwork
Presentation Skills