
The Internship Intern (GELM Operations-Policy Servicing Administration) is responsible for supporting the GELM Operations team in policy servicing administration tasks. This role involves collaborating with cross-functional teams to address business challenges and contribute to effective solutions in a performance-driven environment.
In this internship, you will engage in day-to-day operations by assisting with policy servicing administration tasks, including processing policy documents and ensuring compliance with guidelines. You will also provide excellent customer service while managing multiple tasks under tight deadlines. Key Responsibilities: - Process policy documents efficiently. - Ensure compliance with operational guidelines. - Provide excellent customer service to clients. - Collaborate with cross-functional teams to address business challenges. - Contribute to the development of effective solutions. - Manage multiple tasks under tight deadlines. - Foster a performance-driven culture within the team.
Fresh graduate or 1-2 years of experience in business.
Experience in insurance-related fields is a plus.
Strong interpersonal and communication skills.
Ability to produce high-quality work under pressure.
Proficient in Microsoft Office (Excel, Word, PowerPoint).
Knowledge of life underwriting and policy servicing procedures.
Self-starter with proactive time management skills.
Customer service orientation and accountability.
Company
Great Eastern Life Assurance (M) Berhad
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
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Policy Processing
Customer Service
Compliance
Interpersonal Skills
Time Management
Microsoft Office
Problem Solving