Loans Operations Analyst 1, Mandarin Speaking – Citi

This role is for a Loans Operations Analyst 1 who is proficient in Mandarin. The position involves processing loans, managing loan documentation, and supporting loan transaction activities within a financial environment. It requires ensuring smooth loan operations, resolving issues, and interacting with customers and colleagues while adhering to procedures and risk control measures.

This role involves managing the preparation and review of loan documentation and providing support for various loan process tasks. It includes independently processing and closing loans in a complex loan operations environment, handling day-to-day loan transactional processing such as booking cash transactions, making payments, performing loan reconciliations, inputting general ledger entries and complex calculations, and interacting with other counterparties regarding positions and outstanding balances or claims. The role supports a wide range of products and services related to risk and control. It requires following established procedures to identify and resolve problems related to loan documentation and processing activities, making recommendations for process improvements, analyzing moderately complex loan documentation reports, and minimizing risk by adhering to procedural and audit requirements. The role also involves timely management and escalation of inquiries, direct interaction with external customers, using communication and interpersonal skills with colleagues and stakeholders, and applying sound ethical judgment to safeguard the bank's reputation and assets.