Membership Executive at Sunway Berhad - Selangor
Role Summary
The Membership Executive is responsible for managing the entire membership process and ensuring excellent customer service and member engagement. This role involves overseeing membership activations and driving retention through effective communication and engagement activities.
Job Description
As a Membership Executive, you will engage with members daily, ensuring a seamless experience through effective front desk operations and support for member inquiries. You will work in a dynamic environment that prioritizes customer satisfaction and member retention.
Key Responsibilities:
- Manage membership activations and ensure accurate record-keeping.
- Drive member retention through effective communication and engagement activities.
- Handle front desk operations and support member inquiries.
- Ensure a seamless experience for all members.
- Collaborate with team members to enhance member engagement strategies.
- Monitor membership trends and provide feedback for improvement.
- Assist in organizing member events and activities.
Job Requirements
Degree in Business Administration, Hospitality, Marketing, or related field.
Prior experience in membership management, customer service, or hospitality is an advantage.
Strong communication and interpersonal skills with a customer-first mindset.
Proficient in MS Office; familiarity with IFCA or membership systems is an added advantage.
Highly organized, detail-oriented, and able to multitask in a fast-paced environment.
Quick Info
Company
Sunway Berhad
Location
Selangor
Salary
Undisclosed
Skills Required
7 skills
Click to submit your application
Required Skills
Customer Service
Membership Management
Communication
Interpersonal Skills
Organizational Skills
MS Office Proficiency
Detail-Oriented
Membership Executive Salary at Sunway Berhad
Sunway Berhad has not disclosed the salary for this role. Membership Executive positions in Selangor typically pay RM1,000–RM6,000 per month, based on the 48 comparable vacancies currently listed on SuperJobs.
How to Apply for This Membership Executive Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Sunway Berhad asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-17, so apply early.
Membership Executive - Frequently Asked Questions
What is the salary for a Membership Executive at Sunway Berhad in Selangor?
Sunway Berhad has not disclosed the salary for this role. Membership Executive positions in Selangor typically pay RM1,000–RM6,000 per month, based on the 48 comparable vacancies currently listed on SuperJobs.
Where is this Membership Executive job located?
This Membership Executive position is based in Selangor, Malaysia. This role is fully on-site.
What qualifications do I need for this Membership Executive role?
Sunway Berhad is looking for Degree in Business Administration, Hospitality, Marketing, or related field.; Prior experience in membership management, customer service, or hospitality is an advantage.; Strong communication and interpersonal skills with a customer-first mindset..
How do I apply for this Membership Executive job at Sunway Berhad?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-17.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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