Mgr-Reservations at Marriott International - Sabah

The Mgr-Reservations is responsible for overseeing the daily operations of the reservations department. This role impacts the overall guest experience and hotel profitability by ensuring accurate bookings and effective team management.

In this role, you will manage the reservations team at Le Meridien Kota Kinabalu, ensuring a seamless guest experience through effective coordination with other departments. You will implement revenue strategies to maximize hotel occupancy and profitability while maintaining high service standards.

Key Responsibilities:

• Oversee daily operations of the reservations department.
• Manage and motivate the reservations team to achieve performance goals.
• Ensure accuracy in bookings and guest information.
• Implement revenue management strategies to maximize occupancy.
• Coordinate with other departments to enhance guest experience.
• Maintain brand standards of service and hospitality.
• Analyze booking trends and adjust strategies accordingly.