Role Summary
A management-level role responsible for leading the reservations department at Le Meridien Kota Kinabalu to optimize revenue and ensure seamless booking experiences for guests.
Job Description
Oversee the daily operations of the reservations department at Le Meridien Kota Kinabalu. You will be responsible for managing the team, ensuring accuracy in bookings, and implementing revenue strategies to maximize hotel occupancy and profitability. The role involves coordinating with other departments to provide a seamless guest experience from the initial point of contact while maintaining the brand's elegant and authentic service standards.
Job Requirements
Bachelor’s degree in Hospitality Management or a related field.
Extensive experience in hotel reservations or front office management.
Deep understanding of revenue management principles and hotel systems.
Strong leadership skills with the ability to motivate a diverse team.
Excellent communication and interpersonal skills in English.
Proficiency in Microsoft Office and hotel property management software.
Quick Info
Company
—
Location
Sabah
Salary
Undisclosed
Skills Required
7 skills
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Required Skills
Reservations Management
Revenue Management
Team Leadership
Hospitality
Guest Service
Property Management Systems
Strategic Planning
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