Responsible for managing the end-to-end order lifecycle, including processing, coordinating, and fulfilling customer orders while ensuring accuracy and compliance. Collaborates with cross-functional supply chain teams to optimize processes and deliver exceptional customer service.
The Order Management and Fulfillment Specialist oversees the end-to-end order lifecycle to ensure accuracy and timely delivery. You will process customer orders, coordinate with logistics and warehouse teams, and serve as the primary contact for order status and issue resolution. The role involves monitoring inventory, maintaining precise documentation, and identifying ways to streamline fulfillment processes. Success requires strong organizational skills and the ability to thrive in a fast-paced corporate environment.
Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.
Experience in order management, fulfillment coordination, or customer service.
Proficiency in tools such as SAP, Oracle, or other order management systems.
Strong organizational and problem-solving skills with high attention to detail.
Excellent communication and interpersonal skills for customer and team collaboration.
Comprehensive knowledge of supply chain and logistics processes.
Ability to manage multiple tasks and meet deadlines in a fast-paced setting.
Company
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Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
10 skills
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Order Management
Fulfillment Coordination
SAP
Oracle
Supply Chain
Logistics
Inventory Management
Customer Communication
Problem Solving
Process Optimization