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Order Management and Fulfillment Specialist

Kuala Lumpur
Salary: Undisclosed

Role Summary

The Order Management and Fulfillment Specialist is responsible for overseeing the end-to-end order lifecycle to ensure accuracy and timely delivery. This role requires strong organizational skills and the ability to thrive in a fast-paced corporate environment.

Job Description

In this position, you will process customer orders, coordinate with logistics and warehouse teams, and serve as the primary contact for order status and issue resolution. You will monitor inventory, maintain precise documentation, and identify ways to streamline fulfillment processes.

Key Responsibilities:

  • Process customer orders efficiently and accurately.
  • Coordinate with logistics and warehouse teams to ensure timely delivery.
  • Serve as the primary contact for order status inquiries and issue resolution.
  • Monitor inventory levels and report discrepancies.
  • Maintain precise documentation of order processes.
  • Identify and implement improvements to streamline fulfillment processes.
  • Collaborate with team members to enhance customer satisfaction.

Job Requirements

Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.

Experience in order management, fulfillment coordination, or customer service.

Proficiency in tools such as SAP, Oracle, or other order management systems.

Strong organizational and problem-solving skills with high attention to detail.

Excellent communication and interpersonal skills for customer and team collaboration.

Quick Info

Company

Location

Kuala Lumpur

Salary

Undisclosed

Incentive / Bonus

Annual performance-based bonus and recognition rewards.

Skills Required

6 skills

Click to submit your application

Required Skills

1

Order Management

2

Logistics Coordination

3

Problem Solving

4

Communication

5

Attention To Detail

6

Team Collaboration

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