Partner Support - Korean Speaking at Accenture Malaysia - Kuala Lumpur

The Partner Support - Korean Speaking is responsible for providing dedicated assistance to external partners. This role involves acting as a liaison between partners and internal teams to ensure smooth operations and successful partnership outcomes while maintaining strong partner relationships.

In this role, the Partner Support Specialist will engage with external partners daily, addressing inquiries and troubleshooting technical issues. The work environment is collaborative, requiring effective communication and problem-solving skills to foster strong partnerships.

Key Responsibilities:

• Provide dedicated assistance to external partners by addressing inquiries.
• Troubleshoot technical issues and resolve concerns effectively.
• Act as a liaison between partners and internal teams to ensure smooth operations.
• Maintain and update knowledge bases with partner-specific information.
• Facilitate partner onboarding and training on company products and services.
• Monitor partner performance and report metrics to internal stakeholders.
• Build and maintain strong working relationships with partners.