Partner Support – Accenture Malaysia
Role Summary
The Partner Support - Korean Speaking is responsible for providing dedicated assistance to external partners. This role involves acting as a liaison between partners and internal teams to ensure smooth operations and successful partnership outcomes while maintaining strong partner relationships.
Job Description
In this role, the Partner Support Specialist will engage with external partners daily, addressing inquiries and troubleshooting technical issues. The work environment is collaborative, requiring effective communication and problem-solving skills to foster strong partnerships.
Key Responsibilities:
- Provide dedicated assistance to external partners by addressing inquiries.
- Troubleshoot technical issues and resolve concerns effectively.
- Act as a liaison between partners and internal teams to ensure smooth operations.
- Maintain and update knowledge bases with partner-specific information.
- Facilitate partner onboarding and training on company products and services.
- Monitor partner performance and report metrics to internal stakeholders.
- Build and maintain strong working relationships with partners.
Job Requirements
Strong communication skills in Korean.
Experience in partner onboarding and training.
Ability to manage partner inquiries and issue resolution.
Capable of maintaining knowledge bases.
Skill in building relationships with partners.
Quick Info
Company
Accenture Malaysia
Location
Kuala Lumpur
Salary
—
Skills Required
7 skills
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Required Skills
Korean Communication
Problem Solving
Technical Troubleshooting
Relationship Management
Performance Monitoring
Training And Onboarding
Documentation Management
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