Partner Support – Accenture Malaysia
Accenture Malaysia
Global Business Services
Role Summary
This role is for a Partner Support Specialist who provides assistance to external partners by addressing inquiries, troubleshooting technical issues, and resolving concerns. The specialist communicates primarily in Korean and acts as a liaison between partners and internal teams to support partnership operations and maintain strong relationships.
Job Description
A Partner Support Specialist in this role provides dedicated assistance to external partners by addressing inquiries, troubleshooting technical issues, and resolving concerns. The specialist acts as a liaison between partners and internal teams to ensure smooth operations and successful partnership outcomes while maintaining strong partner relationships.
Job Requirements
Strong communication skills in Korean are essential for this position.
Ability to manage partner inquiries and handle issue resolution effectively.
Capable of maintaining and updating knowledge bases with partner-specific information.
Experience in providing partner onboarding and training on company products and services.
Skill in building and maintaining strong working relationships with partners.
Ability to monitor partner performance and report metrics to internal stakeholders.
Quick Info
Company
Accenture Malaysia
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Partner Support
Technical Troubleshooting
Issue Resolution
Communication (Korean)
Knowledge Management
Partner Onboarding
Relationship Management
Performance Monitoring
Application Tips
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