Partnership Renewal – Accenture Malaysia

This role involves designing and developing infrastructure observability solutions utilizing platforms such as Splunk, Dynatrace, and ElasticSearch. The position includes integrating observability tools with existing systems, developing automation workflows, implementing AI for predictive analytics, and providing ongoing client support to ensure system performance and platform reliability.

The role involves designing and developing a robust infrastructure observability solution using platforms such as Splunk, Dynatrace, and ElasticSearch to enable real-time monitoring, logging, and tracing across diverse client architectures. Responsibilities include integrating observability tools with existing service management and monitoring systems, developing automation workflows for incident response, configuring AI and machine learning for predictive analytics, and creating dashboards, alerts, and reports to provide insights into system performance. The position also requires working closely with clients to assess their observability needs, offering strategic recommendations, implementing tailored solutions, and providing ongoing support to ensure platform reliability and effectiveness post-deployment.