Personal Assistant at Fuji Xerox Malaysia Sdn Bhd - Selangor

The Personal Assistant is responsible for providing timely and effective technical support for end-users onsite. This role plays a crucial part in ensuring optimal performance and compliance of IT systems within the organization.

In this position, the Personal Assistant will engage in day-to-day technical support activities, including troubleshooting and maintaining IT equipment. The work environment is dynamic, requiring collaboration with team members and effective communication with users to resolve issues efficiently.

Key Responsibilities:

• Provide technical support for hardware, software, and connectivity issues.
• Install, configure, and upgrade desktop computers and peripheral devices.
• Deploy devices to new joiners and collect returned devices from resigned staff.
• Perform routine maintenance, system updates, and security patches.
• Assist employees with software installations and application support.
• Maintain accurate IT asset records and service request documentation.
• Educate users on best practices and data security protocols.