Personal Assistant – Fuji Xerox Malaysia Sdn Bhd
Role Summary
The Personal Assistant is responsible for providing timely and effective technical support for end-users onsite. This role plays a crucial part in ensuring optimal performance and compliance of IT systems within the organization.
Job Description
In this position, the Personal Assistant will engage in day-to-day technical support activities, including troubleshooting and maintaining IT equipment. The work environment is dynamic, requiring collaboration with team members and effective communication with users to resolve issues efficiently.
Key Responsibilities:
- Provide technical support for hardware, software, and connectivity issues.
- Install, configure, and upgrade desktop computers and peripheral devices.
- Deploy devices to new joiners and collect returned devices from resigned staff.
- Perform routine maintenance, system updates, and security patches.
- Assist employees with software installations and application support.
- Maintain accurate IT asset records and service request documentation.
- Educate users on best practices and data security protocols.
Job Requirements
Strong technical troubleshooting skills for hardware, software, and connectivity issues.
Ability to install, configure, and upgrade desktop computers and peripheral devices.
Knowledge of maintaining IT asset records and service request documentation.
Understanding of routine maintenance, system updates, and security patches for user devices.
Good communication skills to respond professionally to user requests.
Quick Info
Company
Fuji Xerox Malaysia Sdn Bhd
Location
Selangor
Salary
—
Skills Required
6 skills
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Required Skills
Technical Troubleshooting
IT Asset Management
System Maintenance
Software Installation
Communication
Collaboration
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